Terms & Conditions
1. BOOKINGS
All bookings and arrangements shall be conducted in writing and confirmed jointly by the Bride/Client and Whitney Krizaj (hereinafter referred to as the “Service Provider”). The appointment date and services will be deemed secured upon the receipt of a duly signed contract and payment of the non-refundable deposit for requested services.
2. TRAVEL FEE
Should the distance of service location (bridal preview, wedding, facial, or special event location) exceed twenty (20) miles in either direction from the Service Providers location, a travel fee may be applied. This fee shall apply per location and will be itemized separately on the invoice.
3. OVERNIGHT FEE
For destinations necessitating travel exceeding three (3) hours or two hundred (200 miles) in either direction, overnight stays may be required. In such cases, the client is responsible for reimbursing hotel accommodations and any additional travel expenses incurred.
4. EARLY START FEE
An early start fee may be applicable when the makeup application commences outside of standard working hours, including weekdays, weekends, and holidays. This fee will be clearly indicated on the invoice.
5. MINIMUM WEEKEND TOTAL FEE
On weekends, specifically Saturdays and Sundays, an additional variable fee may be applied. If the combined total of Packages, Services, and Add-Ons falls below the stipulated minimum amount after applied Discounts, a variable fee shall be added to bring the total to meet the minimum requirement. This fee will be clearly indicated on the invoice. Please note that travel and additional fees are not included in the minimum total amount.
6. HOLIDAY WEEKEND FEE
A Holiday Weekend fee may be assessed for events falling on select holiday weekends, spanning from Friday to Monday, inclusive of any additional days corresponding to the holiday. The current list of applicable holidays includes New Year’s Eve/Day, Memorial Day, Independence Day, and Labor Day. This fee will be clearly indicated on the invoice.
7. PAYMENT
Accepted forms of payment include cash, Cash App, or credit card.
A non-refundable deposit amounting to 50% of the overall total cost listed on the invoice is due upon booking to secure the wedding/event date and services for the client and their listed party members. The deposit payment date is specified on the invoice.
The final balance listed on the invoice must be settled no later than twenty-four (24) hours before the Service Date listed on the invoice. Failure to provide timely payment will result in the non-performance of services on the Service Date.
For À la Carte Services not listed on the invoice, payment in full is due at the time of service. Any unpaid balances related to À la Carte Services will be incorporated into the current invoice or a new invoice, and the client/bride is responsible for payment.
An interest rate of 2% per month will be applied to the remaining balance of any overdue invoice.
Parking or valet fees, if applicable, must be paid by the Bride/Client on the day of the event.
8. CANCELLATION
Booking reservations are considered firm commitments. Cancellations must be submitted in written form via email no later than thirty (30) days before the Service Date listed on the invoice. If a cancellation occurs within less than thirty (30) days of the Service Date listed on the invoice, the client is liable for the full remaining balance, payable by the original due date.
Email address: [email protected]
9. INVOICE MODIFICATIONS
Once the non-refundable deposit is remitted, no refunds or discounts for unused time or services will be granted.
Service substitutions may be accommodated with a minimum of thirty (30) days’ advance written notice by email before the event date. Substituted services must be equal to or less in cost than the original service and must receive approval from the Service Provider. Additional fees may be applicable.
Email address: [email protected]
10. SERVICE LOCATION & REQUIREMENTS
The location for makeup services on the day of the event will be determined by the Bride/Client.
Certain prerequisites must be met to facilitate the services, including the provision of a setup table, workspace, and trash receptacle. Adequate lighting, whether natural or via lamps, is essential for the proper execution of services.
The Service Provider shall arrive fifteen (15) minutes in advance for setup.
For hotel room services, the client is required to communicate the room number via email or text, if applicable.
Email address: [email protected]
Phone: (989) 413-2144
11. CLIENT RESPONSIBILITIES
Clients must be prepared to commence promptly upon the Service Provider’s arrival. All clients receiving makeup services should have a clean face and be ready to begin. Adherence to the schedule is critical to ensure the timely completion of services.
A schedule for the day will be created and provided to the Bride/Client for review, if necessary. Coordination with the hair stylist for scheduling is feasible. The list of party members receiving services must be submitted two (2) weeks before the wedding or special event, including full names and required services.
12. CLIENT CONSENT & RELEASE FORM
Each Bride/Client and any party members are obligated to complete and sign a Client Consent & Release Form before the commencement of services if requested by the Service Provider.
13. SOCIAL MEDIA & WEBSITE
Photographs taken during the bridal preview, wedding, or special event may be utilized as examples of the Service Provider’s work for prospective clients. Proper credit will be given to the photographer. The client hereby grants consent for the Service Provider to use these photos and any professional photos on the Service Provider’s website, portfolio, and social media. The Service Provider will request these photos from the client and reach out to the photographer accordingly.
14. LIABILITY
The Service Provider maintains rigorous hygiene standards, ensuring the sanitation of all makeup products and brushes. Products are sanitized between each makeup application. Any skin conditions must be reported prior to the application. The client agrees to release the Service Provider from liability for any skin complications resulting from allergic reactions.
The Service Provider cannot provide eyebrow tweezing or razoring.
15. CANCELLATION DUE TO CLIENT BEHAVIOR
In the event that the client displays aggressive, abusive, or unreasonable behavior towards the Service Provider or any other individuals involved in the service, the Service Provider reserves the right to cancel the service without any obligation to provide a refund or reschedule. Aggressive or unreasonable behavior encompasses, but is not limited to, verbal or physical abuse, threats, harassment, discrimination, or actions jeopardizing the safety or well-being of the Service Provider or others present. The Service Provider prioritizes a professional and respectful working environment and may terminate the service immediately if the client’s behavior is deemed unacceptable.
16. SUPPLEMENTARY SERVICES
Supplementary services, referred to as ‘À la Carte services,’ which are not specified on the invoice, may be requested on the event day, subject to approval by the Service Provider. The Service Provider reserves the discretion to decline any requests for supplementary services at their sole discretion.